Privacy Policy

At SHINE Humanity, we believe that healthcare is a fundamental human right, and we extend that same principle to your privacy rights. Whether you are making a donation to support our medical missions, volunteering for our healthcare programs, applying for our public health internships, or simply learning about our work in underserved communities across Pakistan, your privacy matters deeply to us.

Our Promise to You

Your trust enables us to continue our mission of providing compassionate healthcare to those who need it most. We are committed to protecting your personal information with the same care and dedication we bring to our healthcare programs. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

What This Policy Covers

This Privacy Policy applies to all interactions you have with SHINE Humanity website, including:

  • Visiting our website at www.shinehumanity.org
  • Making donations or setting up recurring contributions
  • Signing up for our newsletter or updates about our programs
  • Applying for full-time work and/or volunteer opportunities or internships
  • Engaging with us through social media or email

Information We Collect

Personal Information You Share With Us

When you choose to support our mission, we may collect:

  • Contact Information: Your name, email address, and phone number; mailing address for donation receipts (only if requested) and communications; professional credentials (for healthcare volunteers and training participants)
  • Donation Information: Payment details for secure processing of your contributions; donation history to provide proper tax documentation; preferences for how you would like to support our programs
  • Volunteer and Professional Information: Medical credentials and specializations (for healthcare volunteers); educational background (for internship applications); availability and location preferences for volunteer opportunities

Information We Collect Automatically

  • Website Usage Information: Pages you visit on our website and time spent on each page; how you found our website (search engines, social media, referrals); device information (computer, tablet, mobile phone) and browser type; IP address and general location information
  • Email Engagement: Whether you open our newsletters and which links you click; preferences for the types of updates you want to receive

How We Use Cookies and Similar Technologies

We use cookies (small files stored on your device) to enhance your experience on our website and to better understand how we can serve you. Here is how we use them:

  • Essential Cookies: These help our website function properly and securely process your donations.
  • Analytics Cookies: These help us understand which programs and stories resonate most with our supporters, so we can share more meaningful content.
  • Communication Cookies: These remember your preferences, like whether you have subscribed to our newsletter, so we do not ask you repeatedly.

You can control cookie settings in your browser, though some website features may not work as well if you disable certain cookies.

How We Use Your Information

We use your information to fulfil our mission and serve you better:

  • For Support of our Healthcare Programs: Processing your donations securely and providing tax receipts; matching volunteers with appropriate medical missions and training opportunities; sharing updates about the impact of your support in Pakistani communities
  • For Communication and Engagement: Sending newsletters about our medical camps and health programs; providing updates on disaster relief efforts and emergency medical responses
  • For Legal and Administrative Purposes: Complying with financial reporting requirements for nonprofit organizations; maintaining accurate records for tax and regulatory purposes; protecting against fraud and ensuring the security of our operations

When We Share Information

We take your privacy seriously and only share information when necessary:

  • Service Providers: We work with trusted partners who help us process donations, send emails, and maintain our website. These partners are contractually required to protect your information.
  • Legal Requirements: We may share information if required by law or to protect the safety of our volunteers, beneficiaries, or organization.
  • Business Transitions: In the unlikely event of a merger or acquisition, your information would be transferred under the same privacy protections.
  • With Your Permission: We may share your story or feedback with your explicit consent to help others understand the impact of our work.

Protecting Children's Privacy

Our primary focus is providing healthcare to underserved communities, including children, but our website and services are designed for adults. We do not knowingly collect personal information from children under 13. If you are a parent and believe we have inadvertently collected your child's information, please contact us immediately.

Keeping Your Information Secure

  • Secure encryption for all payment processing
  • Regular security audits and updates to our systems
  • Limited access to personal information on a need-to-know basis

While we work hard to protect your information, no system is completely secure. We encourage you to use strong passwords and contact us if you notice any suspicious activity.

International Data Transfers

As an organization serving Pakistani communities with US-based affiliation, your information may be transferred between countries. We ensure appropriate protections are in place for any international transfers, consistent with applicable privacy laws.

Links to Other Websites

Our website may link to partner organizations, medical institutions, and other healthcare-related resources. We are not responsible for the privacy practices of these external websites, so please review their privacy policies when you visit them.

Changes to This Privacy Policy

As our programs grow and privacy laws evolve, we may update this policy. We will notify you of significant changes through email or a prominent notice on our website. We encourage you to review this policy periodically.

Contact Us

We are here to address any questions or concerns about your privacy:

  • Email: info@shinehumanity.org
  • Phone: (+1) 714-665-2400
  • Mail: SHINE Humanity, 1 League. #62135, Irvine, CA - 92602